Potawatomi Carter Casino Hotel is dedicated to providing exceptional guest service in all departments. We accept applications on an ongoing basis to consider as employment opportunities become available. All general applications are retained for one year from the date of receipt. Reliable, courteous individuals interested in joining an exciting, guest-oriented environment are encouraged to submit an application. Thank you for your interest in employment with Potawatomi Carter Casino Hotel.
Under the direction of the Casino Compliance Manager, the Compliance Officer is responsible for assisting in the process of developing, implementing, and monitoring compliance with internal controls and departmental policy and procedures, so as to ensure compliance with applicable Tribal, Federal, and state gaming regulations.
Achieve optimal profitability while maintaining a high-quality Food & Beverage (F&B) operation that provides excellence in guest service. Plan, organize, direct, and coordinate the daily operations of PCCH’s F&B outlets, while managing both the back-of-the-house and the front-of-the-house Team Members.
Consistently provide excellent guest service by greeting and communicating with all guests in a professional, prompt, and courteous manner. Provide leadership to the Food and Beverage Team Members in order to monitor service standards, control inventory, and maximize profits and guest/Team Member satisfaction. Assume all duties in the absence of the Food and Beverage Managers.
Accurately handle all monetary transactions in the Cage/Vault involving cash, chips, and tickets. Perform Cage Cashier’s duties according to department policies and procedures. Provide friendly and courteous guest service at all times.
Provide food and drink serving duties at dinners, banquets and special events while interacting with guests in a positive, friendly and efficient manner.
Provide safe, tasteful and appealing food to our guests by utilizing proper preparation methods. Accurately cook food to guests request. Able to cook meats, fish, vegetables, soups, and sauces, and prepare and portion food products prior to cooking. Perform final plate preparation including plating and garnishing of cooked items.
To experience and expand professional skills at Potawatomi Carter Casino Hotel. To gain an understanding and increase knowledge of the different aspects of the gaming enterprise and how each department interacts to create a profitable gaming facility.
Be responsible for providing a clean, friendly and enjoyable experience for all guests. Clean guest rooms in an effective and efficient manner. Assure efficient collection, sorting, cleaning and distribution of laundry in order to provide high quality services for our guests. Be responsible for following established laundry procedures including sorting of linens, stain removal and reject procedures, and washing, drying and folding of laundry. Stock carts and linen closets.
Provide our guests with an enjoyable dining experience by ensuring clean serviceware. Wash and clean tableware, pots, pans and cooking equipment. Keep the dishroom and equipment clean and organized.
Provide friendly, responsive service to create an exceptional experience for all of our guests. Each Bartender’s primary objective is to show our guests such a marvelous time, they will want to return again and again.
Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.