House Rules

House Rules

  • All guests must be 21 or older to enter casino
  • All guests must present photo ID upon request
  • Cameras, electronic devices and weapons are not permitted
  • All parcels may be subject to search

Slot Rules

  • If you win a jackpot or prize of $1,200 or more, we will need TWO forms of identifications (This is an IRS Regulation). 
  • If you push the slot button, you win the jackpot. 
  • Acceptable forms of ID:
    • Valid State Drivers License
    • Social Security Card
    • Passports
    • State Issued IDs
    • Voter Registration Cards
    • Tribal ID Cards
    • Military or Federal ID Cards

Blackjack Rules

  • First original pair may be split two times. Aces may only be split once and will receive one card per ace. 
  • Players may double down on any two cards, except blackjack.
  • Blackjack is the combination of an ace and any card have the value of ten, dealt as the initial two cards.
  • Double down is permitted after a split.
  • Blackjack pays three to two.
  • Insurance is paid two to one.
  • Push when a player and the dealer have the same point total of 21 or less, resulting in a tie and cancellation of the player’s wager.
  • Dealer must hit a “soft 17”
  • Each player is responsible for computing the point total of his/her hand.
  • It is the player’s responsibility to notify the dealer immediately if they feel a mistake has occurred. Only active players at the table may cut the cards.
  • A player may play two hands by doubling the minimum bet.
  • At management’s discretion, only on hand may be played during “peak hours.”
  • Personal items are not allowed on the table.
  • Only individuals playing blackjack may sit at the table.
  • Any card unintentionally exposed must be buried in the discard rack. Under no circumstance will the card be backed up or moved forward, it is a dead card.
  • We reserve the right to refuse service to anyone.
  • All decisions made by management are final.
  • Double pitch rules may vary, rules are posted on tables.

Pit Rules For W2-G

  • ID requirements follow the same guidelines as slot jackpots
  • Any table games win that is over $600 and 300 times their wager is considered a taxable
  • Any table games win that is over $5,000 and 300 times their wager requires Federal withholdings
  • If a table games win requires Federal withholdings, and the guest is a Wisconsin resident, State withholdings are also required at the highest possible tax rate for that tax year.
  • Backup withholdings follow the same guidelines as slot jackpots.
  • The player that places the winning bet is the claimant of the jackpot
  • If a player does not have the proper identification, we follow the same procedure as the slot department.


Potawatomi Carter Casino Hotel reserves the right to refuse service to anyone and is not responsible for lost or stolen items. If you feel you have been treated unfairly, you may appeal to our regulatory body: Forest County Potawatomi Gaming Commission, PO Box 340, Crandon, WI 54520.