In order to apply for a report, please submit the following:
Mail or submit your written request in person to:
Potawatomi Carter Casino Hotel
Attn: Guest Services
618 Hwy 32
Wabeno, WI 54566
The report provided contains only that information collected on the system through appropriate club card use and only reports play on a card, not the actual dollars spent or won by a guest. The report will state the amount of coins inserted into the machines and the coins paid out from the machines for the appropriate year. Upon receipt of your written request, a report should be mailed within ten (10) business days.
The information provided is not a tax statement and we strongly urge you to seek the advice of a competent tax advisor when reporting win/loss information to the Internal Revenue Service. It is the sole responsibility of the Carter Club member to maintain appropriate documentation for tax or other reporting purposes.
Keep in mind that this report is provided as a courtesy and is the sole property of Potawatomi Carter Casino Hotel. Carter Club information is maintained for the sole use of Potawatomi Carter Casino Hotel.
Potawatomi Carter Casino Hotel reserves all rights, including but not limited to, the right to discontinuation of providing or collecting the information, the right to refuse to provide this information, and the right to utilize this information in any way it deems appropriate.
POTAWATOMI CARTER CASINO HOTEL MAKES NO WARRANTY AND ASSUMES NO RESPONSIBILITY TO THE CARTER CLUB MEMBER TO REVIEW THE INFORMATION PROVIDED AND VERIFY IT'S ACCURACY AGAINST THE CLUB MEMBER'S OWN RECORDS.
If you have any questions or believe that the information provided is not correct, please contact Guest Services at (800) 487.9522 extension 6870. It is our goal to meet or exceed our guests' expectations and we are committed to providing outstanding excellent service.