All NEW Potawatomi Rewards
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We’ve made our signature players club even better with more rewards, new and better benefits, adjusted point thresholds and a hot new look.
You're at the top of your game. It's time to join an elite group of fellow players and rack up fantastic rewards for your play. Are you ready for the next level?
Join Potawatomi Rewards. Start Earning. To join, just visit the casino and stop at a Potawatomi Rewards booth. Once you sign up, you’ll receive your Potawatomi Rewards card to immediately start racking up points towards great rewards like: dining discounts, hotel stays, free slot play and more. There’s no downside—it’s free to join!
As a Potawatomi Rewards member, you’ll also get early online access to customized monthly offers, plus information about fresh promotions, dining, entertainment, special Potawatomi Rewards member deals and much more.
Already a member? Check your tier status, Potawatomi Rewards points, Reward Play balances, personalized offers and more.
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Your Potawatomi Rewards card unlocks outstanding benefits and perks you won’t find anywhere else. We’ve partnered with world-class businesses to offer you fantastic, rewarding experiences for your play.
Earn redeemable points with your play. And remember, it’s about the points you earn, not the points you use. You’ll maintain your Potawatomi Rewards tier level no matter how many points you redeem!
The Potawatomi Rewards tier qualification period is six months: January 1–June 30 and July 1–December 31. The more you play during that time period, the more likely you are to advance your tier-level status!
Frequently Asked Questions
Slot Players: Insert your Potawatomi Rewards card into the card reader at your favorite slot or video poker machine. Table Games Players: Present your Potawatomi Rewards card to your table games dealer before beginning play. Bingo Players: Present your Club card to the admissions clerk when purchasing your bingo pack.
Slots: $1 coin-in equals 1 point Video Poker: $2 coin-in equals 1 point Table Games: Based on type of game, average bet and time played Bingo: $2 buy-in equals 10 points Poker: 1 hour of play equals 1,000 points
1,000 points equal $1 Exchange your points for a variety of exclusive offers, items and events:
No matter how you choose to use your points, the redemption rate is the same.
Not available on wide-area progressives. Note: Points are not earned when gambling in Reward Play mode.
Access your Potawatomi Rewards points and account info, and activate drawing entries.
You can review and update your account information, receive your free promotional drawing entry and activate your earned drawing entries simply by swiping your Potawatomi Rewards card at any promotional kiosk located on the casino floor.
Here’s how it works: 1. Swipe your Potawatomi Rewards card. 2. Enter your PIN. 3. Select what screen you want to see: promotions, drawings or account info.
Go to this screen to get your free entry into our drawings or to play a quick, fun game to win an offer.
This is where you can activate your entries into our drawings. To activate entries, press Drawing anytime within two hours before each drawing.
If you need to update your email address or phone number, you can do it here. Please note: Keeping this information updated is important for any “need not be present to win” drawings.
The system times-out after 30 seconds of inactivity in order to safeguard your private information.
These kiosks are convenient and simple to use.
What’s the name of the new players club? Potawatomi Rewards! We’re saying farewell to The Fire Keeper’s Club and the Northwoods Club.
Will my old players club card still work? Your current card will continue to work for a limited time. We ask that you stop by any Potawatomi Rewards desk to pick up a new card at your earliest convenience.
Why did you make this change? For the first time ever, your Potawatomi Rewards membership will grant you benefits and tier points at both our Milwaukee AND Carter locations.
Will I earn points at both properties? Yes! You will be able to earn points at both our Milwaukee and Carter properties, and points earned at each property will show in a single balance in your account.
What about points I already have in my point balance? Your current points will be increased to match the new redemption value of 1,000 points to $1.
What are tier points? Tier points are the base points you’ve always earned. You do NOT earn tier points during promotions, or point multipliers. Tier points are non-redeemable points earned only while playing slots, table games, and bingo.
What are points? Points are earned by gaming with your player’s card and can be used and redeemed for slot play and dining. You will continue to earn these points, and will earn more points through multiplier point promotions.
What’s different about how points are redeemed? Whether used for Reward Play or in our dining and retail locations, points will be redeemed at a rate of 1,000 points to $1.
How will tier status work at each property? Tier points earned at each property will count toward the same status between both properties. You’ll be able to earn status and enjoy your tier benefits at both locations. Plus, level up even faster by earning 5X tier points at Potawatomi Casino Carter every day. This means that you can upgrade your tier faster by playing at Potawatomi Carter Casino. And then, come to Milwaukee and enjoy the same benefits.
Are benefits the same at the Milwaukee and Carter casinos? Both properties have universal benefits. These benefits are at both locations. In addition, we’ll also have unique property benefits that highlight the best of each location.
Speaking of benefits, what else do I get when I level up to a higher tier? Not only will it unlock benefits universally at both Milwaukee and Carter, you can also earn redeemable points (not tier points) faster the more you level up your card.
What’s different about tier levels and tier-level evaluation periods? All of our tier levels are changing: SPARK No minimum qualifications EMBER 25,000 tier points IGNITE 75,000 tier points BLAZE 200,000 tier points FLAME By invitation only We have also changed the tier-status evaluation period to six months: January 1–June 30 and July 1–December 31.
Can I earn tier points from Poker or Sportsbook? Sorry, points earned in Poker do not count toward tier status. Points for Sportsbook are coming soon; stay tuned!
Which tier levels have access to the 1833 Club in Milwaukee? Access to the 1833 Club is limited to the Blaze and Flame levels. Other guests may receive invitations based on their rated play.
What else is new to Potawatomi Rewards? • Partner benefits based on rated play, such as complimentary cruise offers and discounts with other partners • Earn points from Sportsbook in Milwaukee—coming soon! • Return of complimentary valet parking (based on tier status, some restrictions apply) • Additional milestone rewards and valuable offers and benefits based on tier level and rated play. • More announcements coming soon!
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