All NEW Potawatomi Rewards
Gaming
Casino Promotions
Mobile App
House Rules
Sports Wagers
How to Play
Guest Rooms
Suites
Meetings
Restaurants
All Promotions
Sign Up for Emails
Featured Promotions
Dining Promotions
All Events
Event Venues
If you have a complaint or dispute that is unresolved by the respective department manager, please contact the Guest Services department for assistance.
The Guest Service report may be submitted in person at the Guest Services booth or mailed to the following address:
Potawatomi Carter Casino Hotel Attn: Guest Services Department 618 State Hwy 32 Wabeno, WI 54566
Potawatomi Carter Casino Hotel is committed to resolving complaints and disputes.
If you are still not satisfied after working with Guest Services, you may contact the Potawatomi Gaming Commission in writing at the following address:
Forest County Potawatomi Gaming Commission Attn: Guest Dispute Resolution PO Box 340 Crandon, WI 54520