We are open & committed to Keeping Carter Safe!

The health and safety of our guests and team members is of the utmost importance. To coincide with recent updates to the CDC's COVID-19 protocols, we have made a few changes to our current safety requirements:

Current Casino Hours
  • Open 24/7
Temperature Checks (effective May 28, 2021)
  • Guests will no longer have to submit to temperature screenings.

Age Limit (effective June 1, 2021)

  • Guests of all ages will be allowed in the hotel.
Masks (effective June 1, 2021)
  • Guests who have been fully vaccinated are no longer required to wear a mask.
  • Guests who have not been fully vaccinated are encouraged to continue wearing face masks for the health and safety of themselves and those around them who may be unvaccinated.
  • Our facility will remain smoke free with designated smoking areas outside for your convenience.
Social Distancing
  • Please practice social distancing while in the facility. 
  • Queuing areas are marked for your convenience.
  • Signage is in place throughout the facility to remind guests to remain six feet apart, in addition the dividers will remain between the all slot machines.
Cleaning & Sanitation
  • Wash your hands regularly.
  • Hand sanitizers and machine friendly wipes are available throughout the facility for your convenience.
Food & Beverage | The Flames
  • Breakfast: Friday – Sunday: 7 am – 11 am
    • Temporarily Closed for Breakfast: Monday – Thursday
  • Lunch/Dinner: Thursday, Sunday & Monday: 11 am – 8 pm  |  Friday & Saturday: 11 am – 9 pm
    • Temporarily Closed Tuesday & Wednesday — Deli sandwiches & salads will be available at the bar.
  • Bar: Sunday – Thursday: 11 am – 12 am  |  Friday & Saturday: 11 am – 2:30 am
  • To-go orders only
  • Guests may enjoy a meal in The Flames dining room. 
Closed Amenities until Further Notice
  • Swimming Pool
  • Fitness Center
  • Gift Shop
  • The Springs
  • Eagle Lounge
Guest Services
  • Sunday — Thursday: 8 am – 10 pm  |  Friday & Saturday: 8 am – 11 pm
    • NEW HOURS Effective October 1: Sunday – Thursday: 9 am – 10 pm  |  Friday & Saturday: 9 am – 11 pm
Any updates will be posted here, on our website, and on our social media channels.

Thank you for your cooperation with our health & safety procedures!